Make Your Call Center Accessible to Deaf Customers.

Your Deaf and Hard of Hearing customers want one thing
- an equitable experience.

Nationally Recognized

Customer Support Services

Don’t just take our word for it. Our stats speak, and sign, for themselves.

95%

Customer Satisfaction

4.5/5

Net Promoter Score

1.25

Billion Call Minutes

Giving Deaf customers an equitable experience is easier than it seems

Whether your interactions take place in-person, online, or over the phone, there’s a solution for it.

Live Support
Live Chat
Direct Video Calling
Answering Machine
Video Remote Interpreting
On-Site Virtual Support

Virtual Interpreting

Chat

Direct Video Calling

Why is this important?

Because your current experience looks like this:

Want to learn more?

We’ve got every Deaf customer covered

Deaf people travel, shop, visit the DMV, go to the doctor, set up retirement accounts, buy cars, go dining – and have questions about your products or services. By making your contact center more accessible, you can be sure they can ask their questions, and receive answers in American Sign Language (ASL). We support all industries that serve Deaf and Hard of Hearing customers.

Find out what accessible customer service looks like in your field:

Telecommunications
and Tech

Financial Services

Emergency and Crisis Response

           
Government

Healthcare

Travel and Tourism

Education

Retail

Telecommunications and Tech

Financial Services

Building on a Legacy of Inclusion

Leaders in Accessible Communication Technology

For 50 years we have removed barriers between Deaf and hearing communities so that we can all succeed together. Every step of the way, we have pioneered accessible communication technology like TRS, TTY, VRI and now DVC, serving as a catalyst for their widespread adoption and endorsement by the FCC.

Our award-winning customer experience team takes special care to understand the unique needs of companies and government agencies as we work to connect them with the largest available database of Deaf and hard of hearing consumers.

Whether you’re operating out of your kitchen, or your parking space is more of a helipad, we can work with you to develop meaningful and lasting relationships with Deaf customers.

1975

Interpreting Services

1981

Telecommunications Relay Services (TRS)

1988

TTY Relay Services

1999

Video Remote Interpreting (VRI)

2018

Direct Video Calling (DVC)